The
whole experience left me total flabbergasted. I had been warned this could
happen at my workplace by one of my leads (seethe post All the Way). This story actually began when I left my workday
several hours earlier with one of the store’s walkie-talkie that are used by
the utility workers. It’s a way for the lead on duty to communicate with the
utility workers outside.
After
picking my wife from work (and dropping her off home), I decided to return the
(accidentally-stolen) walkie-talkie to the store, and do a big grocery trip as
well. I ran into an old friend (along with her children) that used to attend a
church my family was members of what seemed like a lifetime ago.
I
was in street clothes at this time. (Even my store jacket had no emblem on it
that would have identified me as an employee at the store). The only thing that
could have possibly connected me with the store was the walkie-talkie that I
had not yet returned.
Several
minutes into a conversation, a man in his seventies comes up makes eye contact with
me. I am then asked where the cocktail sauce is. I nicely tell the man I am not
on duty. The walkie-talkie made him think I was. Regardless, that I was not in
the store uniform. My friend was shocked with whole situation. We both pointed
in the direction of grocery.
As
I was doing my grocery trip, the story my lead told me of her experience ran
through my mind. She’d been with her husband (in street clothes) on a shopping
trip. A customer had recognized her, and though she was on duty any time she
was in the store. According to my friend, her husband had not been happy with
the intrusion on their time together. Like me, it was easier to help the
customer than try to explain why you could not.
Have
you ever been in an irritating situation? You knew what should be done, but
there were no rules that said you were required to act in any certain way. How
did your circumstances turn out? Did you manage to keep anger or sarcasm at
bay?
Times
like these when you are completely surprised and not at your best give a very
accurate picture of who you are. Are you labeled as “calm” or “a hot head”?
Whatever you are is this how you want the public to see you? If not, better do
some changing.
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