Tuesday, May 5, 2020

The Way

“A leader is one who knows the way, goes the way, and shows the way.” (John C. Maxwell)

Different leaders use different leadership styles.  Much research has been conducted on these and they all vary to some degree.  The process of developing valuable leadership qualities is simple, but not easy. Nothing worthwhile is easy. How company leaders guide employees and motivate them to fulfill directives is as diverse as the leaders themselves. Identifying how you lead can help you more effectively run your company.

Effective leaders have a style or a combination of multiple styles that make them successful in guiding and inspiring employees. Successful leaders are capable of driving creativity and productivity, while also improving the bottom line of a business. Being an effective leader does not always correlate with being a well-liked person. Many leaders are ineffective, and use leadership styles that do not correlate well with their industry (or with the people they are attempting to lead).

Leadership is not limited to extraverted individuals, even though that type of individual often rises to leadership roles, because individuals with over-sized personalities are often effective communicators. Leadership positions do not come easily. Finding your way into a leadership job role in business usually requires years of hard work while learning and climbing the ladder. Finding your way as a leader often requires failing on occasion. Learning from those failures and using that experience to become a better leader will ultimately stand to benefit the business.

Great leaders are genuinely interested in positive results and in the betterment of everyone around them. A leader with expertise in her field is more natural when speaking to their employees when they have an intimate handle on the business with the product or service that is being offered. Employees will respect a leader who can empathize with and appreciate their work.

Great leaders choose leadership styles based on the circumstances and the end goal. Leadership is defined by the results achieved under the specific person in charge. Great leaders bring out the best in individuals and of the group collectively while also driving a higher level of performance than usually would be achieved.  The five leadership styles below will bring your team to great success, increase productivity, and inspire peak performance:

Autocratic Leadership-The autocratic leader exercises total control over all decisions and allows very little input from employees.  While this sounds like a recipe for disaster, this leadership style lends itself to situations where quick, decisive action is warranted and there is little time for debate. 

In the military, there are definitely times where a quick decision coming from the leader can make the difference between life and death.  That said, to adopt an autocratic style 100% of the time is not advisable.  Total autocratic leaders are often disliked by their employees, which stifles creativity and can lead to high turnover rates. 

The key here is to understand when this type of leadership style is warranted and then avoid it at all other times. This aggressive leadership style is based on control. The autocrat gives orders and expects prompt execution, with little-to-no feedback or input from the worker. This leadership style can work in a production-type environment that demands maximal output in simple, repetitive job roles.

The autocrat pushes employees hard. Authoritative leaders inform employees of a common vision and goal for the company and detail employee responsibilities designed to make reaching that goal a reality. They are often given guidelines but allowed to fulfill their obligations as they see fit.

Laissez-Faire Leadership-French for “let the people do as they choose,” Laissez-Faire describes a hands-off approach. Laissez-faire leadership will typically yield the lowest results because the leader does not directly supervise the employee.  Decision-making is left to the employees with little or no guidance from leadership. 

Leaders will provide resources, but employees are expected to diagnose and resolve issues on their own.  This can be effective in situations where the employees are both motivated and capable to work on their own with minimal direction from management.  This should not be used if your employees lack the knowledge or drive to accomplish tasks on their own.  It could lead to confusion, little work being accomplished, and a sense that no one cares about them. 

It relies heavily on talent, existing experience and creativity to drive results. If hard deadlines, production, and bottom-line profits are not necessarily a major factor, Laissez-Faire is a laid back, easy approach to running a business. It also can work when the employee already has a motive to put in the effort. For example, a commission-based sales role is structured to reward performance.

Using a Laissez-Faire leadership style makes it possible for the employee to find creative means of accomplishing a higher sales rate. A more controlling leadership style that uses proven processes is typical in a sale role, but increasing the freedom to explore creative strategies drives innovation and may yield major results. Laissez-Faire is also the best option when employees work remotely.

Participative Leadership-The participative approach blends Laissez-Faire and autocratic leadership to find a middle ground.  The participative leader actively encourages participation from employees in decision-making, but then makes the final decision for the group.  The benefits are improved employee morale as they feel valued and respected.  All members of the team contribute many more creative ideas to the benefit of the company. 

This leadership style does not work well in those instances when decisions must be made rapidly as the participation process can take some time to sort through. The participant leadership style is collaborative, and takes employee opinion and input into account during the decision-making process. This puts the leader in a co-worker type of role that's often respected by the employees.

The participant process gets bogged down with the process of compromise and deliberation taking place. Ultimately, the decision is likely thorough and well-considered, but not necessarily timely. If split-second decisions are not critical, this leadership style works well in the business world. It may not work for a stockbroker buying and selling on the stock exchange floor. You make your team feel that you really care about them by putting them first. You practice the “Friendship Factor” with them, which is made up of three components: time, care, and respect.

Transactional Leadership-Transactional leadership incorporates rewards and punishments in exchange for employee performance.  The leader and employee will agree on goals and pre-determined standards to meet those goals.  In this style, the leader provides direction and oversight and then reviews the employee’s performance in meeting their goals.  Employees are rewarded for meeting or exceeding the goals (with bonuses), or punished if they fail to meet their goals. 

This style of leadership is typically more passive and does not encourage out-of-the-box thinking. Financial incentive is enough to motivate many employees into productive work habits. The transactional leader is focused on proven processes that produce consistent results. For example, a transactional leader in a sales call center will use strict call scripts and will reward employees who learn and follow the scripts to drive sales.

Transformational Leadership-Transformational leaders create a vision for their employees and communicate it often.  These leaders identify the need for change, and then become that agent for change through inspiration and motivation.  This leadership style will typically improve employee morale and promote inclusion within the group. 

The transformational leader is a role model for their employees and strives to understand their strengths and weaknesses in order to enable them to be their best.  Transformative leadership encourages employees to think. These leaders have a big vision, and they are charismatic and motivating. The big picture approach does not cover the day-to-day details.

A transformative leader will require dedicated managers that have a more detailed approach to ensure that administrative tasks and daily processes are in place. The technology industry is attractive for these personalities, but they exist across the business spectrum. Transformational leaders tap into their hopes, dreams, and ideals. You motivate employees by motivating yourself. It doesn’t only require the ownership of your team to accomplish goals. It also requires your involvement as a leader.

“Leaders must be close enough to relate to others, but far enough ahead to motivate them.” (John C. Maxwell) [i]




[i] Sources used:

·   “5 Different Types of Leadership Styles” by Zach Lazzari

·        “5 Leadership Styles in Management You Should Know” by Brian Tracy International
·        “5 Leadership Styles: Which One Are You?” by LearningFM

·   “Leadership Styles: 5 Most Common Techniques Decoded” by Julie Bawden-Davis

This post is dedicated to my wife.

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